Managed Service Provision (MSP)
Get the IT Support you deserve
Clients partner with Summer Technology because they need an MSP that listens and delivers. We offer a one-stop-shop and support for physical and cloud solutions.
Easy Support
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4 Ways ticket creation (email, call, portal or Desktop App)
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Instant feedback and updates
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Faster access to support, typically the same engineer.
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Proactive email updates on all work performed
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Complete Visibility
Proactive and Peace of Mind
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Spend less time on phone support, we know of your downtime before you do
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Full automation of support, documentation, remote management
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National and after hour Support for our MSP Contracted customers.
Business Continuity
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Disaster Recovery Planning
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Continuous Backup monitoring
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IT Roadmap and Planning
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Proactive management
Cost Management
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Reduced Costs
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Predictable Monthly Fixed Cost
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Long Term Planning
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Proactive Consulting
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Ability to Bundle the "One Stop Shop" Infrastructure and Business Systems